At Valley City Stay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for assistance.

1. Who We Are

Valley City Stay is an independent stay enquiry and reservation assistance service operated by BHAVESH F MAKVANA.

We assist travelers with stay enquiries, reservation assistance, destination guidance, availability information, and travel-related support for locations in and around Lonavala.

2. Information We Collect

We may collect the following information when you contact us or use our website:

• Name
• Phone Number
• Email Address
• Travel Enquiry Details
• Stay Preferences
• Information voluntarily provided by you

We may also collect certain technical information such as:

• IP Address
• Browser Type
• Device Information
• Website Usage Data

3. How We Use Your Information

The information collected may be used to:

• Respond to enquiries
• Provide reservation assistance
• Offer travel-related support
• Improve customer service
• Improve website performance
• Communicate regarding your enquiry
• Maintain website security

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only when:

• Required by law
• Necessary to respond to your enquiry
• Required to protect our legal rights

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

However, no internet-based system can guarantee absolute security.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

You may disable cookies through your browser settings if you prefer.

7. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of those websites separately.

8. Data Retention

We retain information only for as long as necessary to provide our services, respond to enquiries, comply with legal obligations, and maintain business records.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information where applicable
• Contact us regarding privacy concerns

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated revision date.

11. Contact Us

Business Name: Valley City Stay

Operated By: BHAVESH F MAKVANA

Business Type: Independent Stay & Reservation Assistance Service

For any privacy-related questions or requests, please contact us using the contact details provided on our website.

Important Notice

Valley City Stay is an independent stay enquiry and reservation assistance service operated by BHAVESH F MAKVANA. We are not affiliated with, endorsed by, or officially connected to Aamby Valley or any other hotel, resort, villa, hospitality brand, accommodation provider, or property owner unless expressly stated.

All trademarks, logos, brand names, and property names belong to their respective owners.